HIPAA & Data Security
We work with third-party vendors to provide our Digital Family Room and client services. We take your privacy and security seriously.
How We Protect Your Information
Colorado CareAssist follows industry-standard security practices to protect client data across every touchpoint — from your first call to ongoing care coordination.
Business Associate Agreement (BAA)
We will sign a BAA with organizations and estate managers when required. A sample BAA is available for download in our downloads.
Portal Security
The Digital Family Room (ClearCare) uses HTTPS and standard authentication controls. For high-security clients we recommend using a dedicated POA account and requesting audit logs; contact us to arrange enhanced access controls.
Encryption & Transport
All web traffic to our site and portal is protected with TLS. Data at rest is protected by our vendors' security practices; please contact us for specific encryption or compliance documentation.
Requests & Incident Reporting
To request a BAA, access logs, or report a security concern, email [email protected] and include the term “Security/Compliance Request” in the subject line.
Have a Security or Compliance Question?
Our team is available to assist with BAA requests, access log inquiries, and any security concerns. We respond to all compliance requests within one business day.
[email protected]Include “Security/Compliance Request” in the subject line for fastest routing.
Take the Next Step
Questions About Your Privacy?
Speak directly with our team about data handling, BAA requirements, or any security concerns. We are here to help.