HIPAA & Data Security

Colorado CareAssist works with third-party vendors to provide our Digital Family Room and client services. We take privacy and security seriously.

Business Associate Agreement (BAA)

We will sign a BAA with organizations and estate managers when required. A sample BAA is available for download in our downloads.

Portal Security

The Digital Family Room (ClearCare) uses HTTPS and standard authentication controls. For high-security clients we recommend using a dedicated POA account and requesting audit logs; contact us to arrange enhanced access controls.

Encryption & Transport

All web traffic to our site and portal is protected with TLS. Data at rest is protected by our vendors' security practices; please contact us for specific encryption or compliance documentation.

Requests & Incident Reporting

To request a BAA, access logs, or report a security concern, email care@coloradocareassist.com and include the term "Security/Compliance Request" in the subject line.