Privacy Policy

Colorado CareAssist respects your privacy and is committed to protecting personal information. This page summarizes how we collect, use, and protect data submitted through our website and client portal.

Information We Collect

• Contact information (name, phone, email, location)
• Care-related notes submitted by families
• Usage information (IP address, device, browser)

How We Use Information

We use collected information to respond to inquiries, coordinate care, provide access to the Digital Family Room, and for operational purposes such as scheduling and billing.

Data Sharing

We do not sell personal data. We may share information with vendors necessary to provide services (for example, ClearCare for the family portal) under contractual protections including Business Associate Agreements where applicable.

Data Retention & Deletion

Contact form submissions are retained for a limited operational period. Clients may request deletion or export of personal data by contacting us at care@coloradocareassist.com.

Security

We use industry-standard safeguards (TLS, access controls) to protect data in transit and at rest. For portal access, we recommend using a strong password and an authorized account for POAs and estate managers.

Contact

Questions about this policy or data requests can be sent to care@coloradocareassist.com or via mail to our corporate office.